Zeng, Amy Z.
Staples Inc. is concerned about the success of their in-house Green Belts training program because a total of 127 Green Belts were trained in the past but only 21 have completed the required two projects to achieve certification. The goal of this project is therefore to identify the problems and reasons for low Green Belt completion rate through extensive interviews. Suggestions for improving the certification program success such as the project selection and execution process to reduce cycle-time are presented.
Worcester Polytechnic Institute
Major Qualifying Project
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