The goal of this Major Qualifying Project was to analyze the performance of warehouseoperations relating to the client LG Electronics at AGUNSA's Distribution Center inSantiago. By gathering information from REPORT warehouse documents, meetings withthe various warehouse departments, observational analysis of the processes, and time-datacollection of these operations, I was able to assemble a general overview of LG operationsand identify the weaknesses and wastes within these. Through the analysis of incomingshipment timed data, I was able to present the current performance of Receptionoperations and make recommendations to diminish costs incurred within this process,which could potentially increase capacity of warehouse operations by 20%.
Worcester Polytechnic Institute
Major Qualifying Project
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