Title

MassDOT

Faculty Advisor

Towner, Walter Thomas

Faculty Advisor

Vassallo, Helen G.

Abstract

The goal of this MQP was to work with District 3 of the Massachusetts Department of Transportation Highway Division to develop a one-page report of performance based on district specific, monthly data. The methods we used were Axiomatic Design to understand how the organization functioned, Active Risk Management to determine weights and probabilities of the performance measures and the Balanced Scorecard to guide the development of a simple visual graphical tool to enable management to monitor and achieve outstanding performance at district level.

Publisher

Worcester Polytechnic Institute

Date Accepted

April 2014

Major

Management Engineering

Project Type

Major Qualifying Project

Accessibility

Unrestricted

Advisor Department

Business

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