The goal of this project is to explore any potential risk related to the messaging component of MyChart, the PHR System that Reliant Medical Group currently utilizes. Dr. Lawrence Garber and the staff of Reliant Medical Group are concerned that some patients may miss important messages sent through MyChart and therefore lead to possible increase in health-related risk and medical cost. Our analysis revealed a group of patients that were inactive or problematic MyChart users that Reliant should target for improvement. We provide a detailed plan for identifying problematic users.

• This report represents the work of one or more WPI undergraduate students submitted to the faculty as evidence of completion of a degree requirement. WPI routinely publishes these reports on its website without editorial or peer review.

Creator

• Yang, Bing
• Hong, Qiuyi
• Cai, Chuqi
• Harrington, Matthew Edward
• Orfan, Kyle Joseph

Publisher

• Worcester Polytechnic Institute

Identifier

• E-project-030415-152211

Advisor

• Strong, Diane M.

Year

• 2015

Sponsor

• Reliant Medical Group

Date created

• 2015-03-04

Resource type

• Major Qualifying Project

Major

• Management Information Systems

Rights statement

• In Copyright