Faculty Advisor

Bar-On, Isa

Faculty Advisor

Konrad, Renata

Abstract

The implementation of a Patient-Centered Medical Home (PCMH) concept, known as the Patient Aligned Care Team (PACT) model at the Worcester Community Based Outpatient Clinic (CBOC), revealed provider scheduling and utilization challenges. A linear programming based planning tool described in this report identifies optimal provider schedules The planning tool, named ProSkedge, is able to be modified to fit the varying operating constraints the CBOC faces. Also included is a simulation model to validate the linear program and to perform scenario analysis. Additional recommendations for improved facility operations are provided based on observation and a review of the literature.

Publisher

Worcester Polytechnic Institute

Date Accepted

March 2011

Major

Management Engineering

Major

Industrial Engineering

Project Type

Major Qualifying Project

Accessibility

Unrestricted

Advisor Department

Mechanical Engineering

Advisor Department

Business

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