Faculty Advisor

Demetry, Chrysanthe

Abstract

This project explores website usability and usability testing from engineering and cultural perspectives. Customers of Sargent Manufacturing reported significant difficulty using the company's website. Analyzing the website from the perspective of different users, I investigated the site's usability using heuristic and user-testing methods. After problems were identified, I created a redesigned site, which I then similarly tested to evaluate improvement.

Publisher

Worcester Polytechnic Institute

Date Accepted

May 2010

Major

Electrical and Computer Engineering

Major

Technical, Scientific and Professional Communication

Major

Professional Writing

Project Type

Major Qualifying Project

Accessibility

Unrestricted

Advisor Department

Mechanical Engineering

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