Title

Information Sharing at Bank of America

Faculty Advisor

Abraham, Jon P

Faculty Advisor

Dougherty, Daniel J.

Faculty Advisor

Gerstenfeld, Arthur

Center

Wall Street

Abstract

This project, conducted concurrently in New York and London, sought to improve the information sharing practice for the trading support teams in the Global Credit Products division of Bank of America, which has gained vital importance due to the increased volume of business following the merger with Merrill Lynch. After an extensive assessment of the previous practice, detailed recommendations were made accordingly to address a formal knowledge management approach which would enhance the effectiveness and efficiency of information sharing. Finally, a new platform was implemented with a clearly defined structure and various features in order to streamline the information sharing procedure.

Publisher

Worcester Polytechnic Institute

Date Accepted

April 2010

Major

Mathematical Sciences

Major

Management Engineering

Project Type

Major Qualifying Project

Accessibility

Unrestricted

Advisor Department

Mathematical Sciences

Advisor Department

Computer Science

Advisor Department

Business

Advisor Program

Mathematical Sciences

Advisor Program

Computer Science

Advisor Program

Business

Project Center

Wall Street

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