Faculty Advisor

Abraham, Jon P.

Faculty Advisor

Posterro, Barry John


This project, sponsored by The Hanover Insurance Group, is a preliminary investigation into whether social media information can be used as a statistically significant factor in modeling workers’ compensation claim severity in the restaurant and food services industry. Factors including the existence of a website, Yelp page, or TripAdvisor page, were considered in this investigation. Through analysis of these social media variables, we created a generalized linear model of claim severity. While the specific data that we gathered and analyzed did not hold any predictive power, we still believe that social media is a worthwhile field to pursue, but in a different capacity.


Worcester Polytechnic Institute

Date Accepted

April 2017


Actuarial Mathematics

Project Type

Major Qualifying Project



Advisor Department

Mathematical Sciences

Your accessibility may vary due to other restrictions.