Faculty Advisor

Zeng, Amy Z.

Center

Wuhan, China

Abstract

This report presents the development of a global retailer's China export distribution center's Key Performance Indicators (KPI). A 3PL has been selected for managing the main processes of the retailer's global supply chain. After learning about the supply chain processes and the associated timeline, the team developed measurements to evaluate the 3PL's performance in managing the vendors, inventory, and carriers. Possible implementation methods as well as a set of spreadsheets for calculating the identified KPI are also developed.

Publisher

Worcester Polytechnic Institute

Date Accepted

August 2010

Major

Mathematical Sciences

Major

Management Engineering

Major

System Dynamics

Major

Industrial Engineering

Project Type

Major Qualifying Project

Accessibility

Unrestricted

Advisor Department

Business

Project Center

Wuhan, China

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