Chon, Ki H.
Strong, Diane M.
University of Massachusetts Medical Center
“Alarm fatigue” is a top priority in many hospitals because it can cause dangerous, potentially life-threatening situations. This project focuses on the causes of and responses to the high numbers of telemetrically initiated alarms in a cardiac care unit at the UMass Memorial Medical Center. Lean methods tailored for hospitals are utilized to assess current state conditions, identify root causes, propose target conditions, and develop and effect an implementation plan. After implementation, the unit experienced a 13% reduction in total paged alarms over the post-design change period compared with the data preceding implementation of target state design. There was a 38% reduction in the number of the two specific telemetry paged alarm types targeted in this project over the sample period.
Worcester Polytechnic Institute
Major Qualifying Project
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