Faculty Advisor

Volkoff, Olga.

Abstract

Allmerica Technology Services, a division of Allmerica Financial, supports continuous process improvement (CPI). Employees submit ideas as CPI requests. Previously, the process was manual and inefficient. The project team planned, analyzed, designed, constructed, and implemented a solution. The new system consists of an Oracle database with a Java-based web interface. It is accessible to the entire company and intuitive and easy to use, which will promote CPI request submission and encourage continuous process improvement.

Publisher

Worcester Polytechnic Institute

Date Accepted

January 2004

Major

Management Information Systems

Project Type

Major Qualifying Project

Accessibility

Restricted-WPI community only

Advisor Department

Business

Share

COinS