Digital literacy research has previously focused on individual technology use. In this project, I observed a technology planning group at a nonprofit to see how they used digital literacies. I conducted life history interviews and took participant observation notes of the employees at the Greater Worcester Community Foundation. I found that a) people use previous literacies to cope with technology, b) people turn to internal and external expert sources, and c) the process of technology planning changes digital literacies.
Worcester Polytechnic Institute
Technical, Scientific and Professional Communication
Major Qualifying Project
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Restricted-WPI community only
Humanities and Arts