Higgins, Lorraine D
Conducting regular assessments helps writing centers discover new ways to improve tutoring services. This report recommends assessment techniques to help WPI's writing center improve its assessments. An example of an exploratory case study illustrates the value of in-depth assessment by providing several recommendations for improvement in the writing center at WPI, highlighting processes and interactions that occur within the writing center, and demonstrating how to improve communication between tutors, students and professors who use the center.
Worcester Polytechnic Institute
Technical, Scientific and Professional Communication
Major Qualifying Project
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Humanities and Arts