Faculty Advisor

Konrad, Renata

Faculty Advisor

Zhu, Joe

Center

University of Massachusetts Medical Center

Abstract

Due to the increasing need to operate more efficiently in healthcare, clinics are seeking ways to improve patient flow as effectively as possible. This project, conducted on behalf of UMass Memorial Medical Center, examined and improved the processes used by the Pre-Surgical Examination Center to efficiently see their patients while reducing the space they use. In order to recommend improvements for the operations of the PSE, our team utilized lean tools developed specifically for hospital usage. Working alongside UMass' CITC, our team examined how these lean tools can eliminate non-value added work, effectively manage resources, and create lean flow.

Publisher

Worcester Polytechnic Institute

Date Accepted

April 2011

Major

Management Engineering

Project Type

Major Qualifying Project

Accessibility

Unrestricted

Advisor Department

Business

Project Center

University of Massachusetts Medical Center

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