UMMC / University of Massachusetts Medical Center
UMass Memorial Hospital
Due to the increasing need to operate more efficiently in healthcare, clinics are seeking ways to improve patient flow as effectively as possible. This project, conducted on behalf of UMass Memorial Medical Center, examined and improved the processes used by the Pre-Surgical Examination Center to efficiently see their patients while reducing the space they use. In order to recommend improvements for the operations of the PSE, our team utilized lean tools developed specifically for hospital usage. Working alongside UMass' CITC, our team examined how these lean tools can eliminate non-value added work, effectively manage resources, and create lean flow.
Worcester Polytechnic Institute
Major Qualifying Project
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