Faculty Advisor

Ciaraldi, Michael J.

Abstract

Virtual Assistant technology, its current maturity level, and its application at Fidelity Investments was investigated. Research into currently available virtual assistants led to an implementation of an eGain Virtual Assistant to aid in opening an account online. Results, recommendations, and future areas of work were presented to Fidelity Investments.

Publisher

Worcester Polytechnic Institute

Date Accepted

January 2004

Major

Computer Science

Project Type

Major Qualifying Project

Accessibility

Restricted-WPI community only

Advisor Department

Computer Science

Advisor Program

Computer Science

Share

COinS