Faculty Advisor

Ciaraldi, Michael J.

Faculty Advisor

Konrad, Renata

Abstract

The Stock Lending and Borrowing (SLAB) desk of BNP Paribas was looking to implement a chatbot on Symphony, a secure, cloud-based, communication and content sharing platform, to alleviate all the manual burden in SLAB trading. My team designed and implemented the chatbot in B term, 2018, but it lacked several functionalities. In this project, I designed an improved chatbot. I then analyzed and compared the old technology, the chatbot implemented in B term and the improved chatbot to provide a recommendation for BNP regarding the chatbot implementation.

Publisher

Worcester Polytechnic Institute

Date Accepted

March 2019

Major

Interdisciplinary

Project Type

Major Qualifying Project

Accessibility

Unrestricted

Advisor Department

Computer Science

Advisor Department

Business

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