Financial pressures are forcing companies to focus on calculating Total Cost of Ownership (TCO) of Information Technology (IT) assets and their business value. Hanover Insurance had attempted to develop a TCO model in the past. This model was not implemented due to a limited set of defined metrics. This project proposes a TCO model that includes a larger set of metrics, which allows the company to calculate the costs derived by IT assets and the business value these assets generate.

• This report represents the work of one or more WPI undergraduate students submitted to the faculty as evidence of completion of a degree requirement. WPI routinely publishes these reports on its website without editorial or peer review.

Creator

• Demers, Taylor A
• Makkaoui, Serena Talal
• Huntress, Rachael M

Publisher

• Worcester Polytechnic Institute

Identifier

• E-project-031213-091554

Advisor

• Tulu, Bengisu

Year

• 2013

Sponsor

• Hanover Insurance

Date created

• 2013-03-12

Location

• Hanover

Resource type

• Major Qualifying Project

Major

• Management Information Systems

Rights statement

• In Copyright