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Universal Access in the Information Society


Over 600 million people world-wide have disabilities ranging from visual and hearing impairments to cognitive and motor skill issues. This number is only growing as “Baby Boomers” age. Previous research reveals that those organizations, such as federal agencies and colleges, which are mandated to have accessible websites, do indeed have higher levels of accessible websites than corporate sites do. This led to the current research, which aims at understanding what factors truly impact a company’s decision to provide an accessible website. The results of a global survey of managers from a variety of industries uncovered that the key factors for influencing a company’s level of website accessibility are the number of IT professionals employed by the firm, the level of accessibility testing performed, and whether the company is mandated to have an accessible website.

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