Document Type


Publication Date


Publication Title

Twentieth Americas Conference on Information Systems, Savannah, 2014


Because of the annoyance and counter-productivity that accompany spam email, significant resources are devoted to detect and block it. However, relatively little is known about factors that motivate compliance with its requests. This study reports a test of five cognitive factors that are hypothesized to motivate individuals to comply with spam email.

Conference Title

Twentieth Americas Conference on Information Systems



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